RIGHT OF WITHDRAWAL FOR CONSUMERS
(A consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither commercial nor attributed to an independent professional activity)
Withdrawal policy
Right of withdrawal
You have the right to revoke this contract within one month without giving reasons.
The revocation period is one month from the day,
- where you or a third party designated by you, other than the carrier, has received the goods, provided that you have ordered one or more goods within a single order and that the goods are delivered with a single delivery;
- at which you or a third party designated by you, other than the carrier, has received the last goods, provided that you have ordered several goods within a single order and that these are delivered separately;
- at which you or a third party designated by you, other than the carrier, has received the last partial shipment or the last item, if you have ordered goods which are delivered in several partial shipments or items;
In order to exercise your right of cancellation, you must inform us (LEOGANT GmbH, Linienstrasse 56, 10119 Berlin, telephone no.: +49 30 780 811 30, e-mail address: widerruf@leogant.de) by means of a clear declaration (e.g. a letter sent by post, fax or e-mail) of your decision to cancel this contract. You can use the attached model withdrawal form for this purpose, which is, however, not mandatory.
You may also electronically complete and submit the Sample Withdrawal Form or any other clear statement on our website (www.leogant.com). If you make use of this option we will immediately (e.g. by e-mail) send you a confirmation of receipt of your a revocation.
In order to comply with the revocation period it is sufficient to send the notification about the exercise of the right of revocation before the end of the revocation period.
Consequences of revocation
If you revoke this contract we will reimburse you for all payments we have received from you, including delivery charges (except for any additional costs resulting from you choosing a different method of delivery than the standard delivery offered by us) without delay and no later than 14 days from the date on which we receive notification of your revocation of this contract. For the refund we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no event will you be charged for this refund.
We may refuse to refund until we have received the goods back or until you have provided proof that you have returned the goods, whichever is earlier.
You must return the goods to us without delay and in any case latest within 14 Daysfrom the day on which you inform us about the revocation of this contract The deadline is met if you send the goods before the 14-day period has expired.
return shipping costs
Return from Germany
We bear the costs of returning the goods.
Do not send the goods back to us without postage. We will send you a return label.
Return outside Germany
You bear the direct costs of returning the goods.
You shall only be liable for any loss of value of the goods if this loss of value is due to a handling of the goods which is not necessary for the purpose of checking their nature, properties and functioning.
Reasons for exclusion or extinction
The right of withdrawal does not apply to contracts
- for the delivery of goods which are not prefabricated and for the production of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer;
- for the delivery of goods that can spoil quickly or whose expiry date would be quickly exceeded;
- for the supply of alcoholic beverages, the price of which was agreed at the time of conclusion of the contract but which can be supplied at the earliest 30 days after conclusion of the contract and the current value of which depends on fluctuations on the market over which the trader has no control;
- for the supply of newspapers, periodicals or magazines, with the exception of subscription contracts.
The right of withdrawal expires prematurely for contracts
- for the delivery of sealed goods which are not suitable for return for reasons of health protection or hygiene, if their seal has been removed after delivery;
- for the delivery of goods, if these have been inseparably mixed with other goods after delivery due to their nature;
- for the delivery of sound or video recordings or computer software in a sealed package, if the seal has been removed after delivery.
Standard withdrawal form
(If you want to cancel the contract, please fill out this form and send it back).
Withdrawal policy
Right of withdrawal
You have the right to revoke this contract within one month without giving reasons.
The revocation period is one month from the day,
- where you or a third party designated by you, other than the carrier, has received the goods, provided that you have ordered one or more goods within a single order and that the goods are delivered with a single delivery;
- at which you or a third party designated by you, other than the carrier, has received the last goods, provided that you have ordered several goods within a single order and that these are delivered separately;
- at which you or a third party designated by you, other than the carrier, has received the last partial shipment or the last item, if you have ordered goods which are delivered in several partial shipments or items;
In order to exercise your right of cancellation, you must inform us (LEOGANT GmbH, Linienstrasse 56, 10119 Berlin, telephone no.: +49 30 780 811 30, e-mail address: widerruf@leogant.de) by means of a clear declaration (e.g. a letter sent by post, fax or e-mail) of your decision to cancel this contract. You can use the attached model withdrawal form for this purpose, which is, however, not mandatory.
You may also electronically complete and submit the Sample Withdrawal Form or any other clear statement on our website (www.leogant.com). If you make use of this option we will immediately (e.g. by e-mail) send you a confirmation of receipt of your a revocation.
In order to comply with the revocation period it is sufficient to send the notification about the exercise of the right of revocation before the end of the revocation period.
Consequences of revocation
If you revoke this contract we will reimburse you for all payments we have received from you, including delivery charges (except for any additional costs resulting from you choosing a different method of delivery than the standard delivery offered by us) without delay and no later than 14 days from the date on which we receive notification of your revocation of this contract. For the refund we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no event will you be charged for this refund.
We may refuse to refund until we have received the goods back or until you have provided proof that you have returned the goods, whichever is earlier.
You must return the goods to us without delay and in any case latest within 14 Daysfrom the day on which you inform us about the revocation of this contract The deadline is met if you send the goods before the 14-day period has expired.
return shipping costs
Return from Germany
We bear the costs of returning the goods.
Do not send the goods back to us without postage. We will send you a return label.
Return outside Germany
You bear the direct costs of returning the goods.
You shall only be liable for any loss of value of the goods if this loss of value is due to a handling of the goods which is not necessary for the purpose of checking their nature, properties and functioning.
Reasons for exclusion or extinction
The right of withdrawal does not apply to contracts
- for the delivery of goods which are not prefabricated and for the production of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer;
- for the delivery of goods that can spoil quickly or whose expiry date would be quickly exceeded;
- for the supply of alcoholic beverages, the price of which was agreed at the time of conclusion of the contract but which can be supplied at the earliest 30 days after conclusion of the contract and the current value of which depends on fluctuations on the market over which the trader has no control;
- for the supply of newspapers, periodicals or magazines, with the exception of subscription contracts.
The right of withdrawal expires prematurely for contracts
- for the delivery of sealed goods which are not suitable for return for reasons of health protection or hygiene, if their seal has been removed after delivery;
- for the delivery of goods, if these have been inseparably mixed with other goods after delivery due to their nature;
- for the delivery of sound or video recordings or computer software in a sealed package, if the seal has been removed after delivery.
Standard withdrawal form
(If you want to cancel the contract, please fill out this form and send it back).